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– Ponderings & code by Drew McLellan –

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A Question of Title

20 November 2004

When designing a form to collect data on the web, it’s necessary to consider both the fields you need, and also how those fields are presented. Sometimes that might be a list of predefined options, other times it will be free text. Once you’ve made that choice, you have to further decide whether options are a select box or a clickable element, and how many choices the user may make. For free text, you have to define ‘free’ with character limits and appropriate validation. Getting it right is sometimes trivial, and other times a complete bloody nightmare.

When collecting data about a person or user, one of the trickier decisions to make is how to collect whether a person is a Mr or a Mrs – their title. A common method is to present a short list (often just Mr, Mrs, Miss, Ms) as a single-option select box. Some even go wild and include options such as Dr and even Rev.

The trouble with this approach is that people tend to be very particular about their titles – especially if their title is more unusual. Should you fail to include someone’s title in your list of options (and let’s face it, it’s going to be near impossible to get them all!), you risk causing offense. For this reason my favoured approach tends to be a free text field into which the user can type the title of their choice. After all, how much effort is it to type Mr or Mrs, and this of course caters for any unusual title the user may hold.

That said, when shopping online today at Boden I was surprised – no, delighted – to see the effort they’d gone to to provide a comprehensive list of options for their title select box. I’m not sure how many Squadron Leaders, Dukes, Marquesses, Viscounts and Earls they get buying from them online, but I’m sure their pleased to have the option when they do. See a screen shot of full list – impressive.

I stated that my favoured approach is to use a free text field, but that’s not quite true. Given the chance, I prefer to drop the title field entirely as very rarely is it of any use. Surely in this day and age, and particularly for a lot of the business conducted online, titles bear no importance.

- Drew McLellan

Comments

  1. § Turnip: That list is definitely quite impressive!

    I agree with you, title fields are pretty pointless. However, by not including one, you risk causing the same offence that you risk causing by have a select box with only a few options. There is always going to be that minority that do want to put their title down. I think the free text field is a good solution.
  2. § Lach: Bah. Any title select list that does not include Embajador is just pitiful. Behold the ultimate in title selection

    That said, including a list of weird titles, is probably just asking for people to enter in a strange title they don’t have and would never normally have thought of.

    On an entirely different note, your sidebar is overflowing the boundaries of the content area, going right over the footerbar.
  3. § Drew McLellan: What a fantastic list.

    And yes, I know it overflows. I’ll fix it. Soon. You guys are like a stuck record ;)
  4. § Jon Hicks: Funny, I never had you down as Boden Man Drew. I thought you had to own a Morris Minor Traveller, and live in an expensive cottage in Kent in order to wear Boden, or is there something you’re not telling me?!
  5. § Drew McLellan: Ah but Jon – it’s that time of year when most of our shopping is not done for ourselves.

    That said, I’ve always secretly harboured a desire to drive a Morris Minor. Although any car that has ‘varnishing’ down in its list of maintenance tasks has to be reconsidered.
  6. § David House: What would be perfect is a widget like you can get in most non-online applications: a dropdown menu you can also use as a text box. You can pick from the list, but you’re not limited to it and can type in another value if you want.
  7. § Turnip: I agree.

    That could probably be done with some tricksy DHTML, although for most situations it wouldn’t really be worth it.
  8. § Jonathan M. Hollin: I always prefer to offer a free-text field simply titled “name”. Such a field offers the ultimate in flexibility for the user.

    The receiving application should be written to parse the submitted name as required.

    One of my pet web-annoyances are forms that limit the user with ill-conceived fields and unnecessary drop-downs. Classic faux-pas include:

    * The aforementioned “title”;
    * Required “Zip Code” (even for non-US visitors);
    * Telephone number fields that test their input against US-format telephone numbers;
    * Date-entry consisting entirely of drop-down-menus.

    I could go on and I’m sure your readers could name many more.
  9. § Jason: How COOL!
    I wish I woulda thought of this! Of course, my title selection would have to include “Master of the Known Universe”, “Supa-Phreak”, and “Pimp-daddy”...
  10. § David: Lach, the British Airways title list may be impressive but it would offend the Nisut-bityt of the Kemetic Orthodox Religion as it does not include “Her Holiness.” This just proves that drop down lists for title can never please everyone, no matter how long the list is.
  11. § Amr Al-Hindi: Until Pasha is added as a standard title for drop downs, I a prefer free text field.
  12. § porge: The registration page for my local university has the following rather amusing list :)

    Mr
    Mrs
    Ms
    Miss
    Air Commodore
    Associate Professor
    Admiral Sir
    Brother
    Bishop
    Canon
    Captain
    Count
    Commander
    Dame
    Dame Sister
    Doctor
    Doctor Dame
    Doctorandus
    Datuk
    Emeritus Professor Dame
    Emeritus Professor Sir
    Emeritus Professor
    Father
    Father Reverend
    Group Captain
    Her Majesty
    Honourable Mr Justice
    The Honourable Judge
    The Honourable Justice
    The Honourable Sir
    Honourable
    Her Excellency
    Her Worship
    His Excellency
    His Worship
    Ir.
    Judge
    Justice
    Lieutenant Commander
    Lady
    Lieutenant
    Lieutenant Colonel
    Mr Justice
    Major
    Miss
    Mr
    Mrs
    Ms
    Master
    Padre
    Professor Dame
    Professor Doctor
    Professor Sir
    Prince
    Professor
    Pastor
    Right Reverend Sir
    Rabbi
    Ratu
    Reverend Dr Dame
    Reverend Doctor
    Reverend Miss
    Reverend Professor
    Reverend
    The Right Honourable Dame
    The Right Honourable Sir
    The Right Honourable
    The Right Reverend Dr
    The Right Reverend
    Squadron Leader
    Shah
    Sir
    Sister
    The Honourable Justice Sir
    The Reverend Father
    The Very Reverend
    The Venerable
  13. § The Pope: They have missed my title, how dare they!
  14. § Joe (Mr.): It seems to me you need at least three text boxes for the title, as the permutations of “Revd. Prof. Sir” and so forth are not exhausted in any of these lists. I do know a number of clerics with a variety of academic and honourary titles and there are still some missing from the fantastic lists posted above. Saves redundancy too in all the ‘Revd. Mr.’, ‘Revd. Mrs.’, ‘Revd. Miss’ etc.

    Not even broached is the topic of how the rest of the name should be displayed depending upon the title. To use ‘Revd. Mr. X’ or ‘Revd. Firstname X’ is correct but ‘Revd. X’ is not, while ‘Prof. X’ is perfectly acceptable.

    Okay I might just have spent a little too long researching this. Thanks for some very cool lists of titles I can build into my (tiny) database app. On the wise advice of the other posters I will allow the users to use a title not in the list but we’ll leave ‘Alhaji’, ‘His Holiness’, ‘Pasha’ and the rest in as little easter eggs for the next admin… (‘Her Holiness’? Hmmm, might as well)

    Joe
    —‘It isn’t necessary to call me Father,’ the chaplain explained. ‘I’m an Anabaptist.’ [Catch-22, Joseph Heller]
  15. § Joe (Mr.): Of course I was hoping for ‘Her Holiness’ in the context of a female pontiff, I was not intending to doubly offend the Nisut-bityt of the Kemetic Orthodox Religion…
  16. § Kane: and last but not fast, Jedi

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About Drew McLellan

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Drew McLellan has been hacking on the web since around 1996 following an unfortunate incident with a margarine tub. Since then he’s spread himself between both front- and back-end development projects, and now is Director and Senior Web Developer at edgeofmyseat.com in Maidenhead, UK (GEO: 51.5217, -0.7177). Prior to this, Drew was a Web Developer for Yahoo!, and before that primarily worked as a technical lead within design and branding agencies for clients such as Nissan, Goodyear Dunlop, Siemens/Bosch, Cadburys, ICI Dulux and Virgin.net. Somewhere along the way, Drew managed to get himself embroiled with Dreamweaver and was made an early Macromedia Evangelist for that product. This lead to book deals, public appearances, fame, glory, and his eventual downfall.

Picking himself up again, Drew is now a strong advocate for best practises, and stood as Group Lead for The Web Standards Project 2006-08. He has had articles published by A List Apart, Adobe, and O’Reilly Media’s XML.com, mostly due to mistaken identity. Drew is a proponent of the lower-case semantic web, and is currently expending energies in the direction of the microformats movement, with particular interests in making parsers an off-the-shelf commodity and developing simple UI conventions. He writes here at all in the head and, with a little help from his friends, at 24 ways.